Credit summary
Back Experian Credit Summary The Problem Users were unaware of personalised credit information and savings opportunities within the app. Despite the data being available, it was hard to find and underused. Research & Insights Using FullStory, I looked closely at how users were interacting with key areas of the app, including the homepage, offers page, […]
Experian Score Dial
Back Experian Score dial Redesign While working at Experian, I’ve been working on the redesign of one of the brand’s most recognisable elements, the credit score dial. Any design changes come with several important considerations: it must be easy for users to understand, remain instantly recognisable, be consistent with the broader brand language, and meet […]